July 10, 2019 By Laura Hanrahan
Assembly Member Joseph Lentol is calling on the United States Postal Service Inspector General to complete an audit of mail delivery in North Brooklyn after hearing consistent complaints from local residents.
Lentol, whose calls are seconded by Senator Chuck Schumer, Senator Kirsten Gillibrand, Representative Carolyn Maloney and Representative Nydia Velazquez, says residents in North Brooklyn have for years had to deal with late deliveries, deliveries made to the wrong address, and not receiving their mail at all.
The electeds are asking the Inspector General to focus their audit on three zip codes in the Greenpoint and Williamsburg areas: 11222, 11211 and 11249.
“Residents of North Brooklyn rely on the United States Postal Service to deliver mail in a timely and efficient manner,” Lentol said. “Inadequate mail delivery in North Brooklyn leaves its residents without the ability to send and receive mail in a timely manner. I join my colleagues in government in calling on the United States Postal Service Inspector General to conduct a thorough review of mail services in North Brooklyn to ensure its residents are properly receiving mail.”
Constituents responded to Lentol’s announcement of the audit request on his Facebook page with gratitude and relief.
“This is decades overdue,” one commenter wrote. “I see Post Offices in other communities that are able to serve constituent needs without endless lines, lost packages, aggravation and frayed nerves, why can’t ours?”
Others reinforced the repeated issues they have had in the post offices in North Brooklyn when both sending and receiving mail.
“Every time I drop a prepaid package off to be returned to a vendor it’s about a week sometimes closer to two weeks before they even scan it into the system that it’s there,” one constituent wrote. “What is the reason for that? That’s before they even ship it out to send it back! [It is] horrible sometimes it takes two months for me to get a refund or an exchange on an item! I’ve never seen anything so horrible in my life!”
Others shared their experiences of going days without a postal delivery, only to later have a neighbor bring over a handful of mail that was mistakenly delivered to the wrong address.
“New Yorkers deserve better than the inadequate mail delivery service that many Brooklyn residents in Williamsburg, East Williamsburg and Greenpoint are experiencing right now,” said Schumer. “Not only are these problems, including missing and late mail delivery, an inconvenience to residents, but they could pose real problems for people awaiting critical and time-sensitive personal and professional mail.”
The office of the United States Postal Service Inspector General said that they have received the audit request and are looking into the matter.